Shipping & Returns

Shipping Policy

Last Updated: [2024/06/06]

Welcome to Barrel and Action Arms. We are committed to delivering your rifle stocks, barrels and accessories promptly and securely. Please review our shipping policy to understand our procedures and ensure a smooth delivery experience.

Shipping Destinations

We ship to all provinces within the South African Border. Currently, we do not offer international shipping.

Shipping Methods and Rates

We offer the following shipping options:

RAM Couriers: Price will be calculated depending on, weight and size of packaging.
Courier Guy: Price will be calculated depending on, weight and size of packaging.
Please note that shipping times are estimates and may vary due to factors beyond our
control.

Processing Time

Orders are typically processed within 1-3 business days. Orders placed on weekends orholidays will be processed the next business day. Once your order is processed and shipped, you will receive a confirmation email with tracking information.

Order Tracking

You will receive an email with a tracking number once your order has shipped. Use this number to track your package on the carrier’s website. If you do not receive a tracking number, please contact our customer service team at barrelactionarms@gmail.com for assistance.

Shipping Restrictions

Due to legal regulations, we cannot ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery. We also comply with state-specific regulations regarding firearm accessories and will inform you if your order cannot be processed due to these restrictions.

Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date at barrelactionarms@gmail.com or 0744822279. We will work with the carrier to resolve the issue and ensure you receive your items.

Returns Policy

Last Updated: [2024/06/06]

At Barrel and action arms, we strive for your complete satisfaction. If you are not fully
satisfied with your purchase, you may return it under the following conditions:

Eligibility

  • Items must be returned within 30 days of the delivery date.
  • Items must be in new, unused condition with original packaging and tags.

Return Process

Contact our customer service team at [Customer Service Email] to initiate a return. Provide
your order number and reason for the return.
We will provide you with a Return Merchandise Authorization (RMA) number and return
instructions.

Ship the item back to us using a trackable shipping method. Return shipping costs are the
responsibility of the customer unless the item is defective or incorrect.
Refunds

Once we receive and inspect your return, we will process your refund to the original
payment method within 7 business days. Shipping fees are non-refundable.

Thank you for shopping with Barrel and Action Arms. For any questions, please contact
us.